Support & Helpline

If you have any queries about our devices, reagents or software, contact our helpline directly.

Your queries will be answered on the phone immediately and competently by our helpline staff. If necessary, you will be passed on to the relevant technical experts, or our technicians will provide you with on-site support.                               

Technical and applicative Support Diagnostic
Monday – Friday 08:00 - 17:00
Phone: 0800 011 88 11
Fax: +49 (0) 7153 9226 27                                     
Mail: helpline@axonlab.de