Support & Helpline
If you have any queries about our devices, reagents or software, please contact our helpline directly.
Your queries will be answered on the phone immediately and competently by our helpline staff. If necessary, you will be passed on to the relevant technical experts, or our technicians will provide you with on-site support.
Diagnostics support technical and applicative
Monday – Friday 08:00 - 17:00
Phone: 0848 00 29 66
Fax: +41 56 484 70 55
Support Axenita
Axenita customers can now enter their tickets online. Enter your ticket now under ‘Get help’ in ‘My Axenita’ in the customer portal!
Monday – Friday 08:00 - 17:00 Uhr
Phone: 0848 00 29 66
E-Mail: software@axonlab.com