For smooth processes and effective care

Operating from 4 locations in Austria, the work of our team of 9 technicians helps to ensure that your analyzers run smoothly and that patients receive safe and effective care. Find out more about our working day.

Maintenance and repair
Engineering is responsible for carrying out regular maintenance on medical devices to ensure they are working properly. If a device fails or has problems, they analyse the cause and carry out repairs to restore functionality.

Installation and commissioning
Technicians play an important role in the introduction of new devices in a facility. They install the devices according to the manufacturer's specifications, check that they are working properly and ensure that they are optimally calibrated. 

Calibration and quality assurance
Medical equipment must be accurate and precise. Our technicians carry out calibrations and tests to ensure that the equipment meets the required standards and quality controls. 

Training and support
We provide training for medical staff to ensure that they can use the devices appropriately. They are also available to answer questions and provide support to ensure that users understand and can use the full range of features. 

Documentation
Our technicians keep accurate records of maintenance work, repairs, calibrations and other relevant information about the medical devices. This is important to keep track of the condition of the devices and to ensure compliance.

Safety check
The safety of patients and healthcare professionals is our top priority. Technicians check the safety features of the devices against extensive EU standards to ensure that they do not pose any potential risks. 

Technological updates
The software of the devices is constantly evolving. Our technicians keep a close eye on all innovations. Customer devices are also kept up to date with software and hardware updates. 

We would like to thank you for your cooperation and the trust you have placed in our team. Our efforts are aimed at to ensure the smooth operation of your medical facility and to guarantee high-quality patient care.

Heimo Fuchs,
Service Manager Axon Lab AG AT