René Edelmann: 25 Years at Axonlab

Interview with René Edelmann

25 years of dedication, expertise, and passion. René Edelmann is one of those people who has helped shape Axonlab over decades. In this interview, he takes us on his personal journey: from his early days as a technician to becoming a valued specialist and mentor within the team. He speaks openly about changes, memorable moments, and what still excites him about his work today. One thing quickly becomes clear: behind every repair lies not only technology, but also passion, experience, and genuine trust. A fascinating insight into a professional life full of growth, challenges, and enthusiasm for precision.

René Edelmann
Service Engineer

What motivated you to choose Axonlab 25 years ago?

Before Axonlab, I worked as a radio and television technician after completing my apprenticeship. At the time, however, the industry was already slowly declining — tube technology was disappearing and flat-screen TVs were unfortunately not designed to be repair-friendly.

Since I always enjoyed working with customers and repairing equipment, I applied to Axonlab. I thought to myself: why keep saving televisions when I could bring hematology devices back to life instead?

So instead of picture noise, now blood counts. And last but not least, Axonlab’s company philosophy further strengthened my decision.

How have you delevoped during this time and what changes have you experienced?

Over the years, I have developed significantly both professionally and personally. In the beginning, the focus was mainly on repairing devices properly. Today, I think much more holistically: systematically analyzing faults, resolving root causes sustainably, and ideally intervening before something even fails.

In the past, I was simply the technician who solved problems. Today, I also see myself as someone who explains, advises, and builds trust — especially important in the medical environment.

For many years now, I have also been responsible for technical training for new technicians working with Horiba hematology devices (Micros series). Not only applying knowledge but passing it on clearly — that’s when you really realize how much you’ve learned yourself.

What do you appreciate most about working at axonlab

What I appreciate most is the direct contact with customers and the trust placed in me. At the same time, our team spirit is strong — we support each other and find solutions together. I also highly value the independence I have in organizing my daily work.

Is there a project or experience that has stayed with you in particular?

There have been many exciting and formative moments — starting with my job interview, which I attended straight from military service, still wearing my uniform.

What is your favorite product at Axonlab and why?

Definitely the Micros devices.

Not only because they are technically fascinating, but also because as a device specialist, I work with them a lot. You get to know every screw, every sound. And when a tricky fault appears, people often say: “Ask him — those are his Micros.”

That’s exactly what makes them my favorite product.

What advice would you give someone who has just started at Axonlab?

Be curious and don’t be afraid to ask questions — especially at the beginning, there is a lot to learn.

What special talent do you have that most people don’t know about?

I’m quite good at multitasking: while enjoying a coffee, I can fix a tricky device at the same time.

What three things would you take to a desert island?

A lounge chair for my wife — and for myself, my windsurfing equipment.

You can give a colleague at Axonlab a “you-are-an-amazing-colleague” award. Who would you give it to and why?

I wouldn’t give the award to just one person, because teamwork at Axonlab is so strong. Each of us offers a helping hand, a good tip, or simply motivation when it’s needed.

That’s why I would give the “You-Are-An-Amazing-Colleague” award to the entire team — for their daily commitment, their strong sense of unity, and their positive energy.