Support & Helpline
Support & Helpline
If you have any queries about our devices or reagents, please contact our helpline directly.
Your queries will be answered on the phone immediately and competently by our helpline staff. If necessary, you will be passed on to the relevant technical experts, or our technicians will provide you with on-site support.
Diagnostics support technical and applicative
Monday – Friday 08:00 - 16:30
Phone: +27 11 794 4117
Emergency Service Support
For service breakdowns outside our regular operating hours, including weekends, please contact our emergency support number.
Phone: +27 72 383 5996